Problems, Needs & Wants
Good designers notice what is happening before deciding what to make.
By the end of today, students can…
Notice
a specific difficulty in a familiar classroom setting.
Distinguish
a core need from a preference or extra want.
State
a problem without jumping immediately to a solution.
Too vague
“The pencils are messy.”
Observable problem
“Loose pencils roll across the shared table and are difficult to reach during group work.”
The stronger statement tells us what happens, where it happens, and why it matters to a user.
Needs and wants can both matter — but they are not the same.
NEED
Something important for the product to work for the user.
WANT
A preference, extra feature, or choice that may improve the experience.
A useful classroom design opportunity is…
About a person
Someone experiences the problem.
Observable
You can point to what is happening.
Specific
It is smaller than “school is annoying.”
Possible to improve
A simple designed solution could help.
Observe first. Do not design yet.
Walk + notice
Observe your assigned area quietly and safely.
Record
Write what happens, who it affects, and any evidence you can see.
Classify
Decide whether the issue points to a need, a want, or both.
No solution sketches during the observation round. Stay with the problem long enough to understand it.
Choose one observation worth discussing.
Can your partner picture the situation without seeing your solution idea?
Finish the thought.
Next lesson
Students learn how existing products can reveal useful design features and ideas.