Black-and-white · Letter size · designed for handwriting

Observe before solving. Record what is actually happening. Do not draw a solution yet.

OBSERVATION 1 · Where are you?
What is happening?
Who does this affect?
Does this point to a NEED, a WANT, or BOTH? Why?
OBSERVATION 2 · Where are you?
What is happening?
Who does this affect?
OBSERVATION 3 · What did you notice?
Who does this affect?
Need, want, or both?
WHICH OBSERVATION IS THE STRONGEST DESIGN OPPORTUNITY?

It affects a person.

I can describe what is actually happening.

The problem is specific enough to explore.

A simple designed solution could possibly improve it.

Write one clear problem statement.
Why is it useful to understand the problem before designing?