Practice: Read each short case. Identify the user, the problem, and why improving the situation could matter.
CASE A
A student carries a reusable bottle, notebook, and lunch container between classrooms. The bottle has a smooth cylindrical body and often slips when the student tries to hold several items at once.
Who is the user?
What is happening?
Why could a redesigned solution help?
CASE B
A classroom supply bin stores rulers upright, but shorter rulers slide below taller items and are hard for some students to see and reach quickly.
User + problem